Privacy Policy

This site is published by Oasis Shadrin Group (under the brand name Natyka), owner of the site and of the domain name at the address of our website is:

Who we are

Company information

The company Oasis Shadrin Group (under the brand Natyka)
Oasis Shadrin Group l BP41 – 6101 Junglinster

Publishing director: M. Olivier Schimpf

This site is hosted by HOSTINGER INTERNATIONAL LTD, 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.

Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.

Use of personal data collected from this site

The following is a list of the personal data we collect from users and visitors to our site, according to the various circumstances.

This includes personal data such as name, e-mail address and any other information transmitted via the contact form, personal account preferences and technical data such as cookie information. All personal data is not created solely by your interactions with our site (e.g. contact form).

It is also partly generated by technical processes such as cookies or the integration of third-party services (see below).

In order to better understand the data processing carried out by Oasis Shadrin Group, under the Natyka brand, we invite you to familiarize yourself with the information below:

Type of dataPurpose of processingLegislationStorage period
• Name and surname(s)
• E-mail address
• Internal processing code enabling customer identification
• Requests for information, history of contractual relationship, origin of sale, correspondence with customer, identity of persons in charge of customer relations
• Newsletter management
• Commercial prospecting
• Response to a request for information
Information on products, services and promotional offers
Legitimate interest of the company and active consent of the user3 years

Contact forms

The information collected on these forms is recorded in a computerized file by Oasis Shadrin Group, under the brand name Natyka, in order to respond to the customer’s request for contact by our sales representatives and to plan the sending of promotional and information e-mailings.

The legal basis for processing is the active consent of the user and the legitimate interest of the company.

The data collected will be communicated only to the following recipients: the marketing, administrative and sales departments.

Data will be kept for a maximum of 3 years if the commercial relationship is not engaged.


This sub-section lists the cookies used by our site.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, content published on social networks, etc.).

Embedded content from other sites behaves in the same way as if the visitor were visiting that other site. These websites may therefore collect data about you, use cookies, embed third-party tracking tools, and track your interactions with this embedded content if you have a logged-in account on their website. To find out more, please refer to the legal notices and privacy policies of these sites.

Statistics and audience measurement

To measure the audience of our site, we use the third-party service Google Analytics, which may leave a cookie in your browser to identify, for example, future new visits you may make to the site, and thus distinguish new visitors from others. The information collected by this third-party tool does not enable us to identify you.

Our web site administrators can consult these statistics, which remain anonymous. Please note that our host collects anonymous statistical data in order to measure the overall audience of our site for its own analyses, to monitor the security of its servers and, where applicable, to bill us for the use of bandwidth by visitors to our site.

The lifetime of a connection cookie is from two days to 1 year. If you check “Remember me”, your connection cookie will be kept for 1 year. If you delete cookies from your browser, the connection cookie will be deleted.

Site access security tool (third party)

Security audit logs containing connection information and site activity are stored in the cloud. These logs include the IP address and, if the information has been transmitted, the contact information linked to the form. For security reasons, this data is stored for between 30 days and 12 months.

Similarly, another third party, in charge of storing so-called “cache” data, stores this data on the cloud for 7 days via a CDN, which may include: IP, referer, connection location and internet service provider.

Use and transmission of your personal data

When you use a contact form on this site to send us information, this information is stored in our messaging system. By default, we do not share your personal information with anyone. However, we may use them when we are actually working on your file, after a commercial relationship without any link or existence on this site.

Your rights to your data

If you have sent us a message using one of the site’s contact forms, you can ask to receive a file containing all the personal data we hold about you on this site, including the data you have supplied to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

Transmission of your personal data

The server hosting our website is located in France. As such, any data concerning you that is hosted on this site is stored on European territory. Nevertheless, and although the service providers concerned are directly concerned by and governed by the rules applicable in the European Union, please be aware that your information may be transferred outside the European Union. European data protection law requires that the data of European residents transferred outside the European Union be protected under the same conditions as if they were in Europe.

For example, statistical tracking data (via Google Analytics) is transferred to secure processing and storage servers that may be located anywhere in the world (cloud technology). Similarly, data sent via a contact form, known as transactional e-mails (Mandrill system), transit via secure servers that may be located anywhere in the world. This latter service does not store the content of messages sent, but it does keep a record of their passage (sender address, dates, times).

Lastly, messages sent by visitors via contact forms are verified using an automated service to detect the sending of undesirable messages (Google captcha). This service may analyze your IP address and your behavior when filling in and sending the form, with the sole aim of preventing “spam” messages being sent to us.

Contact information

To contact us, please go to the contact page.

Further information

How we protect your data

Access to site administration involves a number of protection and warning devices linked to the connection. For example, only site administrators have access to data (known as “logs”) linked to contact forms. In addition to a password management policy whose number of digits is higher than recommended, and which respects the rules of good security practice, administrators have limited access to the use of double authentication.

The system and site functionalities are updated several times a month to ensure that the most recent and secure configurations are always available.

Third-party services that transmit data to us

If your website receives user data from third-party sources – including advertising sources – this information should be included in the third-party data section of your privacy statement.

This site is subject to Luxembourg law.
Natyka undertakes to comply with all Luxembourg laws and regulations governing the operation of an Internet site.
It is reminded that the secrecy of correspondence is not guaranteed on the Internet and that it is the responsibility of each Internet user to take all appropriate measures to protect their own data and/or software from contamination by any viruses circulating on the Internet.

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